Function of Beauty.

Function of Beauty.

Introduction

Introduction

Function of Beauty is a customisable beauty brand founded in 2015 by MIT graduates Zahir Dossa and Joshua Maciejewski, along with cosmetic scientist Hien Kaplan. It specialises in personalised hair, skin, and body care products tailored to individual needs. Customers complete an online quiz, and a proprietary algorithm creates unique formulations. All products are vegan, cruelty-free, and free from parabens and sulfates. In 2020, the brand secured a $150 million investment from L Catterton to fuel growth and expansion.

Service

Shopify-first Design

Industry

Beauty and Personal Care

Introduction

Function of Beauty is a customisable beauty brand founded in 2015 by MIT graduates Zahir Dossa and Joshua Maciejewski, along with cosmetic scientist Hien Kaplan. It specialises in personalised hair, skin, and body care products tailored to individual needs. Customers complete an online quiz, and a proprietary algorithm creates unique formulations. All products are vegan, cruelty-free, and free from parabens and sulfates. In 2020, the brand secured a $150 million investment from L Catterton to fuel growth and expansion.

Service

Shopify-first Design

Industry

Beauty and Personal Care

The Challenge

The Challenge

The Challenge

Function of Beauty’s previous website had performance and usability issues that impacted customer experience and conversions. A site that could support its growing customer base while providing a seamless, high-performing user experience was necessary. Key areas for improvement included: • Slow site speed, leading to high bounce rates • Suboptimal accessibility and usability, limiting engagement • Inefficient SEO and best practices, affecting organic reach

The Result

The Result

The Result

In just 30 days, we successfully transformed Function of Beauty’s website, delivering significant improvements across key performance metrics: • Site performance score increased from 30 to 94 • Accessibility score improved from 70 to 100 • Best Practices score rose from 69 to 96 • SEO ranking jumped from 52 to 92 These enhancements led to measurable business outcomes: • Bounce rate dropped from 52.70% to 30.25% • Pages per visit increased from 2.85 to 3.54 • Monthly visits grew from 120k to 251k • Average visit duration extended from 00:01:02 to 00:01:22 By enhancing site speed, usability, and engagement, our redesign resulted in: • Higher user retention and reduced drop-off rates • Increased conversions through a frictionless shopping experience • Stronger brand credibility and customer satisfaction By optimising site performance, we created a more engaging and accessible platform that not only improved user retention but also boosted conversions. The redesign resulted in a seamless user experience that effectively reduced drop-off rates and increased customer interaction, demonstrating the direct impact of an optimised website on business success.